Refund/Returns Policy:

At Newglade we want you to be delighted with your purchase. While we strive to ensure the highest quality, we understand that issues may occasionally arise. If you’re not satisfied with your order, please reach out to us within 14 days of receiving your order. 

We’ll work with you to address any concerns and find the best solution possible. If the cards are defective or damaged, we’ll gladly provide a refund or replacement.

To initiate a return or discuss any concerns, simply contact us at info@newgladecounselling.co.uk

Please remember, unauthorised reproduction or copying of any of our products is not permitted and may be subject to legal action.